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IT Services Roadshow and orientation events - Fall 2025

3 Nov 2025

A huge thank you to everyone who joined us at our ITS Roadshow! During September and October, IT Services appeared at the downtown and Macdonald campus student orientation events, followed by stops...

What user research for ServiceNow ITSM taught us about how our audience understands our services

3 Jan 2019

To achieve the usability goals we set for our new ServiceNow service catalogue, we knew we needed to answer a key question, "How does our audience understand the services we provide?"...

Our new home page, designed by you!

5 Dec 2017

Our main goal in launching our new IT home page was to better connect with you. We wanted to provide a home page that makes it easy for you to find what you’re looking for when you visit us online....

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