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Our ISS reception desk will be closed from 2pm-4pm December 9th, phonelines will remain open until 3pm. 

Student Services will be closed as of 3:00pm on December 11th, 2025.

Our office and phonelines will be closed December 18th due to the office move.

Pre-Authorization & Pre-Existing Condition Forms

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Health Insurance Pre-Authorization form

The Health Insurance Pre-Authorization form is to be used when the physician has recommended surgery that may or may not require hospitalization.

How to use the form:

  1. Download the form in English or French.
  2. Present the form to your attending physician. Ensure that the form is completed and submit it to Medavie Blue Cross.
  3. Medavie Blue Cross will provide the doctor/medical facility with an answer (confirmation of coverage or refusal) within 5 working days.

How to submit the form:

You can submit the pre-authorization form via the Medavie Blue Cross Website, Medavie Blue Cross App or via post. 

On the Medavie Blue Cross Website

On the Medavie Blue Cross App

Submit via Post

You may post a physical copy of your form to the following address:

C. P. 3300, SUCCURSALE B, MONTRÉAL (QUÉBEC) H3B 4Y5

In addition to the information above, please also review ISS' FAQs page.

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