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Service Notice: REDCap System temporarily shutdown

The REDCap system (Administration & Research) has been temporarily shut down following the identification of critical vulnerabilities by the vendor.

To ensure the security of our environment and protect our users’ data, we have shut down our REDCap system while we review and perform the necessary upgrades.

Published: 2 Mar 2026

Service Unavailable: Destiny One / Athena (SCS) affecting Non-Credit Course Offerings

Destiny One / Athena for the School of Continuing Studies (SCS) is currently unavailable affecting Non-Credit Course Offerings. Users are unable to log in at this time.

Our IT teams are actively investigating the issue. Updates will be shared as soon as more information becomes available.

Thank you for your patience.

Published: 24 Feb 2026

RESOLVED: Workday service disruption

UPDATED Feb. 20, 2026, 14h58

Workday service has been restored. Thank you for your patience.

Published: 20 Feb 2026

Internet Slowdowns on Campus

91˿Ƶ is currently experiencing intermittent internet slowdowns affecting some online services and browsing speeds.

Our IT teams are actively investigating and working to restore normal performance as quickly as possible.

Thank you for your patience. Updates will be shared as they become available.

Published: 20 Feb 2026

Upgrade complete: Banner INB and Minerva now available

The required upgrade to Banner INB and Minerva, 91˿Ƶ’s administrative system for student records and finance, has been successfully completed.

As of Sunday, February 15 at 3:00 pm, all affected systems are now fully operational, including:

Banner INB

Minerva (including student tax receipts and the 91˿Ƶ MarketPlace)

myProgress (degree progress tracking)

Published: 10 Feb 2026

Global computer equipment shortage: plan your purchases accordingly / Pénurie mondiale de matériel informatique : planifiez vos achats en conséquence

La version française suit.

A global situation will affect the cost and availability of computer equipment over the next few years.

Key computer components are becoming harder to source and more expensive. This is mainly because large cloud and AI providers are purchasing equipment in increasing volumes, leaving less availability for others.

Industry leaders are warning that:

Published: 28 Jan 2026

Resolved: Microsoft 365 services experiencing disruptions

Update (Resolved): January 23, 7:00 a.m.

The login issue has now been resolved. Thank you for your patience while we worked to restore service.

Original message: January 22, 4:30 p.m.

Microsoft is reporting a service issue that may affect multiple Microsoft 365 services, including Exchange Online, the Microsoft 365 suite, OneDrive, and SharePoint Online.

Published: 22 Jan 2026

SharePoint "Alert me" is going away

Microsoft is currently retiring SharePoint's “alert me”, which will disappear from 91˿Ƶ’s SharePoint sometime between January and July 2026. 91˿Ƶ has no control over the exact moment when the feature will be removed within that timeframe.

Published: 18 Dec 2025

Teams update: the Files tab is being renamed Shared

As part of Microsoft’s latest Teams update, theFilestab(inchannels andchats)is being renamedShared.This changeis beinggraduallyrolledout.Some 91˿Ƶ users will see this change before others. For a little while,you may see bothFilesandSharedtabs across your Teams.

What’schanging?

Previously,there was aFilestab in Teamschannels andchats.

Published: 15 Dec 2025

Phishing Alert: Staff and Student Employment

A phishing email is circulating among the 91˿Ƶ community. See details below. If you receive it, please do not interact with it.

If you have already filled out the Google Form associated with this email and submitted personal and financial information, including your 91˿Ƶ password

Published: 10 Dec 2025

New process for computer equipment purchases / Nouveau processus pour l’achat de matériel informatique

La version française suit.

There are important changes to how staff and faculty can purchase computer equipment.

Published: 10 Nov 2025

Report suspicious emails from your 91˿Ƶ Inbox

You can quickly report a suspicious email using the Report Junk or Report Phishing buttons available in Microsoft Outlook, whether you’re using the desktop app, mobile app, or Outlook on the web.

Published: 11 Sep 2025

New lock screen image on 91˿Ƶ-managed computers

French follows...

We are excited to announce a new look coming to the Windows lock screen on computers managed by IT Customer Services (ICS).

Published: 11 Sep 2025
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