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Effective Advocates for Patient Care in a Resource Constrained Environment

1.

2.

3.

ASPIRATION

Delivering/developing digital innovations that improve access to quality care (state of the art EMRs, patient-facing apps, virtual care).

TOOLS & PROCESSES

Get ready/optimize use Province-wide EPIC:

  • Coordinated roll out
  • Aim to be leaders/super users of EPIC or similar common health record solutions
  • End-to-end testing/imaging management
  • Patient safety alerts and decision support
  • Harness rapid access to data & analytics
  • Apply the infrastructure for pragmatic RCTs

Develop a centralized repository of digital solutions and advocate these be patient-centric & decolonized

  • Apps for scheduling & appointment
  • Patient education
  • E-Consultations & Telehealth

Ensure existing and new solutions better meet the needs of our Indigenous populations

METRICS

Digital solutions scorecard (3 questions)

ASPIRATION

Contributing and advocating for solving the current/coming human resource crisis. 

TOOLS & PROCESSES

Advocacy training workshops for trainees & Faculty

Bolster advocacy to accelerate training of health care professionals & extenders

Physician Extender programs to mitigate effects of crisis on trainees/Faculty

METRICS

# of DOM member led advocacy initiatives aimed at solving the consequences of health human resources crisis

ASPIRATION

Rendering state of the art diagnostics and therapeutics accessible to all Quebecers.

TOOLS & PROCESSES

Annual surveys of physicians to identify "therapeutic & diagnostic" access gaps

  • Choose priority gaps
  • Identify advocacy champion & support their campaigns
METRICS

# of DOM member led advocacy initiatives per year focused on addressing gaps in access to therapeutics and diagnostics

2024 - Year 1 Report

  • JGH Connected Health Record continues to evolve and grow with expected full implementation in the next year
  • EPIC expected to come to the MUHC in 2026
  • Several digital tools are already in place, with at least 14 submitted tools reported
    • Web-based tool for deprescribing PIMs (rheumatology); EMR reporting of ADEs (Vanessa’s Law); automated stops for SGLTis to prevent euglycemic DKA; alerts for ANA ordering; automated dialysis checklists (and other dialysis EMR initiatives); pleural catheter order sets;
    • Virtual care: JGH Hospital at home; TPN hospital at home; de-labelling penicillin allergy in the North;
    • Patient facing apps: EczemaQ; MedSafer
    • Adams Centre
  • Digital Solutions Scorecard survey conducted across three sites to assess current tools and gaps
  • Piloting/developing advocacy training workshop
  • Increasing number of nurse practitioners
  • Advocating at the level of the ministry
  • AI scribes being piloted
  • JGH Hospital at home program
  • MGH Day hospital
  • SMH 360 geriatrics program in the ER
  • 7 initiatives identified through the survey
  • Areas of impact include:
    • Reducing euglycemic DKA
    • GI and rheum collect PROs
    • Multiple medical obstetrics initiatives (including reproductive outcomes for SLE patients)
    • Special clinics and/or services: bone health for transplant patients; incremental dialysis; anticoagulation stewardship
    • James Bay disaster preparedness for Cree patients (dialysis/forest fires)
    • Improving access to outpatient echocardiography
    • Personalized care for rheum patients
    • Multiple phase 4 comparative effectiveness trials ongoing in infectious diseases
  • Over 20 formal initiatives submitted through the survey; estimates suggest closer to 30 ongoing projects

2025

Currently collecting 2025 metrics. More to come.

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