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PRODID:-//132.216.98.100//NONSGML kigkonsult.se iCalcreator 2.20.4//
BEGIN:VEVENT
UID:20251214T181235EST-7485UU2kKv@132.216.98.100
DTSTAMP:20251214T231235Z
DESCRIPTION:\nNOTE: This course will be held remotely. You will be provided
  information on how to attend once you register.\n\nNOTE: These sessions a
 re available ONLY to IT Services Units.\n	Target Audience: All IT Services 
 staff\n	Prerequisites: None\n	Duration: 1.5 hours\n\nCourse format: Workshop
  Register (Choose the session that best fits your schedule)\n\nThis course
  provides an overview of incident management in ServiceNow.\n\n\n	How to lo
 cate incidents assigned to you or your team\n	How to acknowledge\, work on\
 , and resolve an incident\n	How to create an incident from a ticket\n\n
DTSTART:20260115T190000Z
DTEND:20260115T203000Z
SUMMARY:ITM 319 - Incident Management
URL:/web-services/channels/event/itm-319-incident-mana
 gement-340083
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