Service overview
IMPORTANT:
Before installing or upgrading Microsoft 365 apps on a 91Ë¿¹ÏÊÓÆµ-owned workstation or laptop, check with your IT System Administrator.
91Ë¿¹ÏÊÓÆµ IT Services provides Microsoft 365 apps (formerly Office 365) at no charge to all students, faculty, and staff (except casual staff). It includes the following applications:
- Microsoft 365 apps for PC:ÌýWord, PowerPoint, Excel, Access, Publisher, Outlook, Teams, and OneNote
- Microsoft 365 apps for Mac: Word, Excel, PowerPoint, Outlook, Teams and OneNote
- Microsoft 365 for Windows tablet: View, and edit Word, Excel, PowerPoint and Teams apps
- Microsoft 365 for iOS (iPhone, iPad and iPod Touch) and Android tablet: View, create, edit, share files and print from mobile-optimized versions of Word, Excel, PowerPoint, Outlook, Teams and OneNote apps
- Microsoft 365 Mobile for iPhone: View create edit, and print from mobile-optimized versions of Word, Excel PowerPoint, Teams, and OneNote.
- Microsoft 365 Mobile for Android phones:ÌýAccess, view and edit documents from mobile optimized versions of Word, Excel, PowerPoint, and OneNote
The full version of Microsoft 365 apps for enterprise (previously known as Office 365 ProPlus) can be installed on up to five compatible personal devices, such as PC, Macs, iPhone, iPads, and Android smartphones and tablets. In addition, the Office Mobile version can be used on your iPhone, Android and Windows smartphones.
NOTE: Microsoft 365 apps with OneDrive
OneDrive is a cloud based file storage component of Microsoft 365 apps used to save and access files stored on 91Ë¿¹ÏÊÓÆµ's OneDrive for Business.
Be careful about storing any institutional data on OneDrive or any other cloud service. Make sure you are not in violation of 91Ë¿¹ÏÊÓÆµ's . See Cloud Services at 91Ë¿¹ÏÊÓÆµ for additional information.
For information about other Microsoft 365 components and their availability at 91Ë¿¹ÏÊÓÆµ, see on the IT Services website. For more details on the System requirements for Microsoft Office, see .

Who can use it
| Group |
Eligible
|
Not Eligible
|
|
Students
| X | Ìý |
|---|
|
Alumni
| Ìý | X |
|---|
|
Faculty and Staff
| X | Ìý |
|---|
|
Retired Faculty and Staff
| Ìý |
X
|
|---|
|
Retired Staff with Post Retirement Appointment
| X | Ìý |
|---|
|
Emeritus/Emerita Academic staffÌý
|
X
| Ìý |
|---|
|
Researchers who have a 91Ë¿¹ÏÊÓÆµ appointment
| X | Ìý |
|---|
|
Postdoctoral fellows
| X | Ìý |
|---|
|
Casual staff
| Ìý | X |
|---|
|
Teaching assistants (only if they are also students)
| X | Ìý |
|---|
|
Affiliates
| Ìý | X |
|---|

How to request & access the service
Download the software suite from the . Use your 91Ë¿¹ÏÊÓÆµ Username & Password to sign in.
You need to be connected to the internet the first time you run one of the Microsoft 365 apps, so that the activation process can be completed. After that, you only have to connect to the internet at least once every 30 days to check the status of the subscription (this is done transparently).
Installation on PC/Mac
Ìý
REMINDER
Faculty and staff members should NOT be installing the Office apps on 91Ë¿¹ÏÊÓÆµ-supported computers. See your IT Administrator.
- Sign in to . You will have to enter your 91Ë¿¹ÏÊÓÆµ Username once, then a login popup will appear.
- Sign in: 91Ë¿¹ÏÊÓÆµ Username, e.g. jane.smith@mail.mcgill.ca (same as my91Ë¿¹ÏÊÓÆµ, myCourses, etc.)
- Password: 91Ë¿¹ÏÊÓÆµ Password (same password as my91Ë¿¹ÏÊÓÆµ, myCourses, etc.)
- Once logged in, you will be brought to the Home page of the Microsoft 365 portal.
- Select Install Microsoft 365 apps on the top right of the page
The default download is the 64-bit version of Microsoft 365Ìý(unless Microsoft 365 detects you already have a 32-bit version of Microsoft 365). You may wish to click Other install options to be able to select a specific version of Office apps. If you aren't sure which version to install, see
- Save and depending on your browser, select Run (in Microsoft Edge or Internet Explore), Setup (in Chrome) or Save File (in Firefox.
- If you see the User Account Control prompt that says; Do you want to allow this app to make changes to your device? Select Yes.
- When you activate Microsoft 365 apps on your computer, make sure to enter your 91Ë¿¹ÏÊÓÆµ Username (e.g. jane.smith@mail.mcgill.ca), and not a non-91Ë¿¹ÏÊÓÆµ email address.
Installation on iOS Devices (iPhone, iPad and iPod Touch)
Note: You can install the Microsoft 365 app that combines Word, Excel, PowerPoint and Forms OR you can install the apps individually.
- Go to the and search for the Microsoft 365 (Office) or the individual Microsoft 365 apps (e.g. Outlook, Word, Excel etc.).
- Install the Microsoft 365 (Office) app(s) on your device.
- After the installation is complete, open the app.
- When prompted, enter your 91Ë¿¹ÏÊÓÆµ Username.
- Select Organization account and enter your 91Ë¿¹ÏÊÓÆµ password.
Note: Microsoft 365 mobile apps require iOS version 15.0 or later.Ìý
Installation on Android Devices (phone, tablet)Ìý
Note: You can install Microsoft 365 (Office) app that combines Word, Excel, and PowerPoint OR you can install the Office apps individually.
- Go to the and search for Microsoft 365 (Office)Ìýor the individual apps (e.g., Outlook, Word, Excel)
- Install the Microsoft 365 (Office) app(s) on your device.
- After the installation is complete, Open the app.
- When prompted, enter your 91Ë¿¹ÏÊÓÆµ Username.
- Select Organization account and enter your 91Ë¿¹ÏÊÓÆµ Password.

Cost
There is no cost for this service.

Availability
Microsoft 365 apps are available to students as long you remain at 91Ë¿¹ÏÊÓÆµ.
Generally, there is a one-month grace period after your official 91Ë¿¹ÏÊÓÆµ status changes (e.g., you are no longer listed as a student or staff member); once that time is up, the software will enter a state of reduced functionality (read-only).
However, an exception is made for non-retiring teaching faculty, who will be given a 12-month grace period in order to cover the time between academic appointments.
You will be notified by email, at your 91Ë¿¹ÏÊÓÆµ email address, approximately one month before the license expires.

Frequently asked questions
See more FAQs for Microsoft 365 ProPlus.

Best practices & policies
- Do not install Microsoft 365 apps on computers/devices belonging to family members or friends.
- Do not install Microsoft 365 apps on any 91Ë¿¹ÏÊÓÆµ-owned computer. See your IT Administrator if you need to update MS Office.
- Make sure to install Antivirus software on your computer.
- Your usage of Microsoft 365 apps is governed by the .

Training & documentation
Online training from Microsoft
User guides and support materials available from Microsoft
Office 2016 for Windows:
Office 2016 for Mac:
Mobile devices:

Support
For sign-up/access issues, contact the IT Service Desk
For all other issues, see:
- Microsoft's .
- Microsoft's support site.
