Undergraduate Students

Service Notice: REDCap System temporarily shutdown

paul.espinosa@mcgill.ca — Mon, 02 Mar 2026 13:35:13 +0000

The REDCap system (Administration & Research) has been temporarily shut down following the identification of critical vulnerabilities by the vendor.

To ensure the security of our environment and protect our users’ data, we have shut down our REDCap system while we review and perform the necessary upgrades.

This precautionary measure was taken to protect data and system integrity. Our teams are working with the vendor to address the issue and restore service as quickly and safely as possible.

Updates will be shared as more information becomes available.

SharePoint "Alert me" is going away

stephane.boivin@mcgill.ca — Thu, 18 Dec 2025 14:14:08 +0000

Microsoft is currently retiring SharePoint's “alert me”, which will disappear from 91˿��Ƶ’s SharePoint sometime between January and July 2026. 91˿��Ƶ has no control over the exact moment when the feature will be removed within that timeframe.

Service Unavailable: Destiny One / Athena (SCS) affecting Non-Credit Course Offerings

paul.espinosa@mcgill.ca — Tue, 24 Feb 2026 15:27:23 +0000

Destiny One / Athena for the School of Continuing Studies (SCS) is currently unavailable affecting Non-Credit Course Offerings. Users are unable to log in at this time.

Our IT teams are actively investigating the issue. Updates will be shared as soon as more information becomes available.

Thank you for your patience.

RESOLVED: Temporary Issue with Lenel Building Access

paul.espinosa@mcgill.ca — Mon, 02 Dec 2024 17:44:35 +0000

We are currently investigating a system-wide issue affecting Lenel building access for some students and postdoctoral fellows. Impacted individuals may find their building access is unexpectedly not working. This appears to be an access issue (not a card replacement issue).

Please do not replace your card unless you are specifically advised to do so. We are working to restore access as quickly as possible and will post updates as they become available.

Internet Slowdowns on Campus

paul.espinosa@mcgill.ca — Fri, 20 Feb 2026 16:25:48 +0000

91˿��Ƶ is currently experiencing intermittent internet slowdowns affecting some online services and browsing speeds.

Our IT teams are actively investigating and working to restore normal performance as quickly as possible.

Thank you for your patience. Updates will be shared as they become available.

Upgrade complete: Banner INB and Minerva now available

paul.espinosa@mcgill.ca — Tue, 10 Feb 2026 17:29:29 +0000

The required upgrade to Banner INB and Minerva, 91˿��Ƶ’s administrative system for student records and finance, has been successfully completed.

As of Sunday, February 15 at 3:00 pm, all affected systems are now fully operational, including:

Banner INB
Minerva (including student tax receipts and the 91˿��Ƶ MarketPlace)
myProgress (degree progress tracking)
myThesis (Thesis Examination Management)

Resolved: Microsoft 365 services experiencing disruptions

sara.distefano@mcgill.ca — Thu, 22 Jan 2026 21:55:34 +0000

Update (Resolved): January 23, 7:00 a.m.

The login issue has now been resolved. Thank you for your patience while we worked to restore service.

Original message: January 22, 4:30 p.m.

Microsoft is reporting a service issue that may affect multiple Microsoft 365 services, including Exchange Online, the Microsoft 365 suite, OneDrive, and SharePoint Online.

What you may notice:

Phishing Alert: Staff and Student Employment

sara.distefano@mcgill.ca — Wed, 10 Dec 2025 14:37:18 +0000

A phishing email is circulating among the 91˿��Ƶ community. See details below. If you receive it, please do not interact with it.

If you have already filled out the Google Form associated with this email and submitted personal and financial information, including your 91˿��Ƶ password

Report suspicious emails from your 91˿��Ƶ Inbox

stephane.boivin@mcgill.ca — Mon, 14 Jul 2025 14:20:47 +0000

You can quickly report a suspicious email using the Report Junk or Report Phishing buttons available in Microsoft Outlook, whether you’re using the desktop app, mobile app, or Outlook on the web.

Secure version of Microsoft Copilot available to 91˿��Ƶ community!

jessica.jones2@mcgill.ca — Thu, 27 Jun 2024 18:01:49 +0000

91˿��Ƶ offers a secure version of Microsoft Copilot Chat that protects our data using Commercial or Enterprise Data Protection (secure). Microsoft Copilot Chat, formerly known as Bing Chat or Bing Chat for Enterprise, is an AI tool built into Microsoft Edge.

By engaging with the Microsoft Copilot AI chatbot, you can:

Service Alert Update: Minerva intermittent access issues have been resolved

paul.espinosa@mcgill.ca — Thu, 14 Aug 2025 17:28:29 +0000

Update - Thursday, August 14, 2025 - Afternoon:

Staff and students can now access Minerva without any issues.

Original announcement:

Staff and students may currently experience difficulties accessing Minerva. Our IT Services team is actively working to resolve the issue. We appreciate your patience and will provide updates as soon as possible.

Some users may be unable to browse the web from home

kristin.mueller-heaslip@mcgill.ca — Tue, 05 Jul 2022 14:03:00 +0000

Some users are currently unable to browse the web from home. The IT team is actively investigating the issue and working to restore normal service as quickly as possible.

If you are affected, please contact the IT Service Desk for assistance.

Updates will be shared as they become available. We appreciate your understanding.

The brand new “It Takes All of Us” course completion Award!

stephane.boivin@mcgill.ca — Wed, 23 Jul 2025 19:38:05 +0000

Starting July 29th, 2025 , you will receive an award when you complete the “It Takes All of Us” course” in myCourses.

More information

The IT statistics and project dashboard are now available!

stephane.boivin@mcgill.ca — Mon, 02 Jun 2025 17:49:08 +0000

Français ci-dessous

IT Services strives to create seamless and engaging digital experiences for the 91˿��Ƶ community. We implement solutions, upgrades, and security enhancements that enable productivity, efficiency, and continued success for our staff and students.

Have you spotted these clues in your 91˿��Ƶ email?

james.c.martin@mcgill.ca — Mon, 20 Jan 2025 21:46:13 +0000

Attackers, scammers, marketers: these days they’re all taking advantage of AI to generate polished, typo-free content. Figuring out if an email is legitimate has definitely become more challenging. But when you access your 91˿��Ƶ email through Microsoft Outlook, you benefit from several extra features that help protect you from phishing.

Keep an eye out for: phishing safety tips