Alumni

RESOLVED: 91˿��Ƶ websites loading slowly for users off campus

uma.viswanathan@mcgill.ca — Fri, 10 Apr 2026 14:20:55 +0000

Update (April 13, 2026): This issue is now resolved.

Original announcement (published Friday, April 10, 2026): 91˿��Ƶ websites are loading very slowly for users off campus due to a technical issue. 91˿��Ƶ users are advised to use the Virtual Private Network (VPN) until this is resolved.

We thank you for your patience.

IT Services' 2025 Annual Report now available!

jessica.jones2@mcgill.ca — Tue, 07 Apr 2026 14:03:51 +0000

IT Services strives to “create seamless and engaging digital experiences” for the 91˿��Ƶ community.

From tools that help students succeed to infrastructure upgrades and security enhancements, read the 2025 IT Services’ Annual Report to discover how we’re driving innovation and supporting students, faculty, and staff.

Le service des TI s'efforce de "créer des expériences numériques fluides et engageantes" pour la communauté de 91˿��Ƶ.

Notice: Microsoft Planner for Teams – Service Disruption

paul.espinosa@mcgill.ca — Wed, 25 Mar 2026 19:10:13 +0000

Microsoft has experienced an incident affecting Planner in Teams, currently making it unavailable for some users.

A solution is in place, but it may take up to 72 hours to fully take effect.

Workaround: If Planner is missing or cannot be added in Teams, please use the Planner web app in the meantime.

Thank you for your patience.

RESOLVED: Microsoft Teams Phone Issue: Outbound External PSTN Calls Unavailable

jessica.jones2@mcgill.ca — Tue, 10 Feb 2026 14:27:31 +0000

We are currently experiencing an issue where outbound external calls from Microsoft Teams phone are not functioning. Our team is actively investigating the cause. Incoming calls and internal Teams calls are not impacted at this time.

Resolved: Microsoft 365 services experiencing disruptions

sara.distefano@mcgill.ca — Thu, 22 Jan 2026 21:55:34 +0000

Update (Resolved): January 23, 7:00 a.m.

The login issue has now been resolved. Thank you for your patience while we worked to restore service.

Original message: January 22, 4:30 p.m.

Microsoft is reporting a service issue that may affect multiple Microsoft 365 services, including Exchange Online, the Microsoft 365 suite, OneDrive, and SharePoint Online.

What you may notice:

Some users may be unable to browse the web from home

kristin.mueller-heaslip@mcgill.ca — Tue, 05 Jul 2022 14:03:00 +0000

Some users are currently unable to browse the web from home. The IT team is actively investigating the issue and working to restore normal service as quickly as possible.

If you are affected, please contact the IT Service Desk for assistance.

Updates will be shared as they become available. We appreciate your understanding.

Microsoft Teams update: Private Teams only for enhanced security!

sara.distefano@mcgill.ca — Fri, 29 Nov 2024 18:48:24 +0000

Important update for Microsoft Teams users! Starting November 27, 2024, all newly created Microsoft Teams groups were set to Private by default. If you attempt to create a new team, the Public option will be unavailable (greyed out), as shown below:

Boost engagement in your PowerPoint presentations with Microsoft Forms!

sara.distefano@mcgill.ca — Mon, 11 Nov 2024 19:15:38 +0000

Exciting news for Office 365 users! Microsoft Forms is now seamlessly integrated with PowerPoint, allowing you to incorporate live polls, quizzes or surveys directly into your slides. This powerful, easy-to-use feature is free and perfect for gathering real-time feedback and boosting engagement in any setting, from lectures to group projects!

Make your presentations dynamic, collaborative and impactful! With MS Forms, it’s easy to bring your audience into the experience, enabling instant engagement and interaction. Get started today and take your presentations to the next level!