91˿��Ƶ News - IT Services

Network Connectivity Interruption

webfull — Mon, 20 Jul 2026 16:10:50 +0000

Users may experience intermittent loss of access to the internet and 91˿��Ƶ online services due to an issue affecting the University's network infrastructure.

IT Services is aware of the issue and is actively investigating and working to restore stable service as quickly as possible. We apologize for the inconvenience and appreciate your patience.

Updates will be provided as more information becomes available.

Published: 20 July 2026

91˿��Ƶ MarketPlace (MMP) Service Disruption

webfull — Mon, 20 Jul 2026 14:15:33 +0000

Due to a recent update to the 91˿��Ƶ MarketPlace (MMP) system, some purchasing and invoicing functions are currently unavailable. This affects requisitions, invoices, change orders, and receipts. Jaggaer (MMP's software provider), Procurement Services, and IT Services are working to restore service as quickly as possible. Updates will be provided as they become available.

Published: 20 July 2026

Upgrade successful - Data Center firewall upgrade: Saturday, July 18, from 6:00 a.m. to 6:30 a.m.

webfull — Mon, 13 Jul 2026 18:04:49 +0000

UPGRADE SUCCESSFUL:

Please be advised that the firewall upgrade was successful.

We thank you for your patience during this process.

ORIGINAL MESSAGE posted on July 14, 2026:

IT Services will upgrade 91˿��Ƶ’s Data Center firewall on Saturday, July 18, 2026, from 6:00 a.m. to 6:30 a.m.

This change is not expected to impact Internet access. However, users may experience brief interruptions when accessing systems hosted in the 91˿��Ƶ Data Center.

Published: 13 July 2026

Extended downtime weekend: Banner INB, Minerva from July 11 to 12.

webfull — Thu, 09 Jul 2026 17:51:37 +0000

IT Services is preparing for a required upgrade to Banner INB and Minerva, the University's administrative system for student records and finance. Upgrading our systems on a regular basis is a fundamental activity that 91˿��Ƶ does to ensure we get the most functionality and security out of our tools and systems.

The downtime for the upgrade is scheduled to start on Saturday, July 11, 6:00 PM and end on Sunday, July 12, 3:00 PM.

Published: 9 July 2026

Service Interruption: Work Study Employer Subsidization Service

webfull — Tue, 30 Jun 2026 20:41:54 +0000

The Work Study Employer Subsidization Service is currently unavailable. Staff are unable to access the application at this time.

IT Services is actively investigating the issue and working to restore service as quickly as possible. Updates will be provided as more information becomes available.

We apologize for the inconvenience and thank you for your patience.

Published: 30 June 2026

Banner Maintenance Notice

webfull — Thu, 18 Jun 2026 20:14:57 +0000

Emergency maintenance will be performed on the Banner system this evening 9:00 p.m. to 12:00 a.m. to address an issue and ensure continued service reliability.

During this maintenance window, Banner services will be unavailable or experience intermittent disruptions. Users are encouraged to save their work and log out of Banner before the maintenance begins.

We apologize for the short notice and appreciate your patience and understanding.

Published: 18 June 2026

RESOLVED: Microsoft 365 Copilot Chat – Unable to submit prompts error message

webfull — Mon, 15 Jun 2026 14:49:07 +0000

Microsoft is currently investigating an issue affecting Microsoft 365 Copilot Chat. Some users may be unable to submit prompts and may receive a "Something went wrong" error.

Microsoft has implemented a fix and service recovery is in progress. Some users may continue to experience intermittent issues until recovery is complete.

Published: 15 June 2026

IT Digital Transformation: People, not microchips

webfull — Tue, 09 Jun 2026 15:14:35 +0000

Digital transformation is about more than bits, bytes, and microchips. Discover how 91˿��Ƶ is building better digital experiences for its community.

Published: 9 June 2026

MyThesis Issue Resolved

webfull — Mon, 04 May 2026 14:57:49 +0000

Update:
The issue affecting MyThesis has now been resolved, and the platform is fully accessible again.

91˿��Ƶ IT Services has confirmed that services are operating normally. Users can now resume accessing and submitting thesis-related content as usual.

We appreciate your patience and understanding while this issue was being addressed.

Original message:

MyThesis is currently unavailable, and users may be unable to access or submit thesis-related content at this time.

Published: 4 May 2026

RESOLVED: 91˿��Ƶ websites loading slowly for users off campus

webfull — Fri, 10 Apr 2026 20:47:34 +0000

Update (April 13, 2026): This issue is now resolved.

Original announcement (published Friday, April 10, 2026): 91˿��Ƶ websites are loading very slowly for users off campus due to a technical issue. 91˿��Ƶ users are advised to use the Virtual Private Network (VPN) until this is resolved.

We thank you for your patience.

Published: 10 April 2026

91˿����Ƶ News - IT Services