91˿Ƶ News - IT Services /channels/news_feeds/all/term/it_services/rss en RESOLVED: 91˿Ƶ websites loading slowly for users off campus /channels/channels/news/resolved-mcgill-websites-loading-slowly-users-campus-372396 <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even"><p>Update (April 13, 2026): This issue is now resolved.</p> <p>Original announcement (published Friday, April 10, 2026): 91˿Ƶ websites are loading very slowly for users off campus due to a technical issue. 91˿Ƶ users are advised to use the <a href="https://mcgill.service-now.com/itportal?id=kb_article_view&amp;sysparm_article=KB0010687">Virtual Private Network (VPN)</a> until this is resolved.</p> <p>We thank you for your patience. </p> </div></div></div><div class="field field-name-field-published-date field-type-datestamp field-label-hidden"><div class="field-items"><div class="field-item even"><div class="custom-multi-date"><div class="multi-date first"><span class="label">Published: </span><span class="day">10 </span><span class="month">April </span><span class="year">2026</span></div></div></div></div></div> Fri, 10 Apr 2026 20:47:34 +0000 webfull 217436 at /channels IT Services' 2025 Annual Report now available! /channels/channels/news/it-services-2025-annual-report-now-available-372283 <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even"><p>IT Services strives to “create seamless and engaging digital experiences” for the 91˿Ƶ community. </p> <p>From tools that help students succeed to infrastructure upgrades and security enhancements, read the <a href="https://mcgill.ca/x/5gs" rel="noreferrer noopener">2025 IT Services’ Annual Report</a> to discover how we’re driving innovation and supporting students, faculty, and staff. </p> <hr /> <p>Le service des TI s'efforce de "créer des expériences numériques fluides et engageantes" pour la communauté de 91˿Ƶ.</p></div></div></div><div class="field field-name-field-published-date field-type-datestamp field-label-hidden"><div class="field-items"><div class="field-item even"><div class="custom-multi-date"><div class="multi-date first"><span class="label">Published: </span><span class="day">7 </span><span class="month">April </span><span class="year">2026</span></div></div></div></div></div> Tue, 07 Apr 2026 14:03:51 +0000 webfull 217252 at /channels Retirement of the 91˿Ƶ App - May 4, 2026 / Retrait de l’application 91˿Ƶ – 4 mail 2026 /channels/channels/news/retirement-mcgill-app-may-4-2026-retrait-de-lapplication-mcgill-4-mail-2026-371950 <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even"><p>As part of our ongoing efforts to improve and streamline 91˿Ƶ’s digital experience, the <b>91˿Ƶ app</b> will be retired on <b>May 4, 2026</b>.</p> <h2><b>What this means for current 91˿Ƶ app users:</b></h2> <ul> <li>As of <b>May 4, 2026</b>, the 91˿Ƶ mobile app will no longer be updated or available to download.</li> <li>If you currently use the app, please uninstall it from your device(s) before May 4, 2026.</li> </ul> <p>91˿Ƶ services currently accessed through the app will continue to be available through 91˿Ƶ’s web-based platforms.</p></div></div></div><div class="field field-name-field-published-date field-type-datestamp field-label-hidden"><div class="field-items"><div class="field-item even"><div class="custom-multi-date"><div class="multi-date first"><span class="label">Published: </span><span class="day">19 </span><span class="month">March </span><span class="year">2026</span></div></div></div></div></div> Thu, 19 Mar 2026 18:21:24 +0000 webfull 216955 at /channels Service Restored: REDCap System is back online /channels/channels/news/service-restored-redcap-system-back-online-371545 <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even"><p><strong>Update: </strong></p> <p>The REDCap system (Administration &amp; Research) is now back online and fully operational.</p> <p>The necessary updates and security measures have been completed, and service has been restored. We continue to monitor the system to ensure stability and security.</p> <p>Thank you for your patience and understanding.</p> <p><strong>Original message posted yesterday:</strong></p> <p>The REDCap system (Administration &amp; Research) has been temporarily shut down following the identification of critical vulnerabilities by the vendor.</p></div></div></div><div class="field field-name-field-published-date field-type-datestamp field-label-hidden"><div class="field-items"><div class="field-item even"><div class="custom-multi-date"><div class="multi-date first"><span class="label">Published: </span><span class="day">2 </span><span class="month">March </span><span class="year">2026</span></div></div></div></div></div> Mon, 02 Mar 2026 13:35:13 +0000 webfull 216270 at /channels Service Unavailable: Destiny One / Athena (SCS) affecting Non-Credit Course Offerings /channels/channels/news/service-unavailable-destiny-one-athena-scs-affecting-non-credit-course-offerings-371465 <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even"><p>Destiny One / Athena for the School of Continuing Studies (SCS) is currently unavailable affecting Non-Credit Course Offerings. Users are unable to log in at this time.</p> <p>Our IT teams are actively investigating the issue. Updates will be shared as soon as more information becomes available.</p> <p>Thank you for your patience.</p> </div></div></div><div class="field field-name-field-published-date field-type-datestamp field-label-hidden"><div class="field-items"><div class="field-item even"><div class="custom-multi-date"><div class="multi-date first"><span class="label">Published: </span><span class="day">24 </span><span class="month">February </span><span class="year">2026</span></div></div></div></div></div> Tue, 24 Feb 2026 15:27:23 +0000 webfull 216175 at /channels RESOLVED: Workday service disruption /channels/channels/news/resolved-workday-service-disruption-371418 <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even"><p>UPDATED Feb. 20, 2026, 14h58</p> <p>Workday service has been restored. Thank you for your patience.</p> </div></div></div><div class="field field-name-field-published-date field-type-datestamp field-label-hidden"><div class="field-items"><div class="field-item even"><div class="custom-multi-date"><div class="multi-date first"><span class="label">Published: </span><span class="day">20 </span><span class="month">February </span><span class="year">2026</span></div></div></div></div></div> Fri, 20 Feb 2026 18:32:11 +0000 webfull 216126 at /channels Internet Slowdowns on Campus /channels/channels/news/internet-slowdowns-campus-371411 <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even"><p>91˿Ƶ is currently experiencing intermittent internet slowdowns affecting some online services and browsing speeds.</p> <p>Our IT teams are actively investigating and working to restore normal performance as quickly as possible.</p> <p>Thank you for your patience. Updates will be shared as they become available.</p> </div></div></div><div class="field field-name-field-published-date field-type-datestamp field-label-hidden"><div class="field-items"><div class="field-item even"><div class="custom-multi-date"><div class="multi-date first"><span class="label">Published: </span><span class="day">20 </span><span class="month">February </span><span class="year">2026</span></div></div></div></div></div> Fri, 20 Feb 2026 16:25:48 +0000 webfull 216114 at /channels Upgrade complete: Banner INB and Minerva now available /channels/channels/news/upgrade-complete-banner-inb-and-minerva-now-available-371193 <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even"><p>The required upgrade to Banner INB and Minerva, 91˿Ƶ’s administrative system for student records and finance, has been successfully completed.</p> <p>As of Sunday, February 15 at 3:00 pm, all affected systems are now fully operational, including:</p> <ul> <li> <p>Banner INB</p> </li> <li> <p>Minerva (including student tax receipts and the 91˿Ƶ MarketPlace)</p> </li> <li> <p>myProgress (degree progress tracking)</p> </li> <li> <p>myThesis (Thesis Examination Management)</p></li></ul></div></div></div><div class="field field-name-field-published-date field-type-datestamp field-label-hidden"><div class="field-items"><div class="field-item even"><div class="custom-multi-date"><div class="multi-date first"><span class="label">Published: </span><span class="day">10 </span><span class="month">February </span><span class="year">2026</span></div></div></div></div></div> Tue, 10 Feb 2026 17:29:29 +0000 webfull 215831 at /channels Global computer equipment shortage: plan your purchases accordingly / Pénurie mondiale de matériel informatique : planifiez vos achats en conséquence /channels/channels/news/global-computer-equipment-shortage-plan-your-purchases-accordingly-penurie-mondiale-de-materiel-370621 <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even"><p><a href="#francais"><i>La version française suit.</i></a></p> <p> </p> <p>A global situation will affect the cost and availability of computer equipment over the next few years.</p> <p>Key computer components are becoming harder to source and more expensive. This is mainly because large cloud and AI providers are purchasing equipment in increasing volumes, leaving less availability for others.</p> <p>Industry leaders are warning that:</p></div></div></div><div class="field field-name-field-published-date field-type-datestamp field-label-hidden"><div class="field-items"><div class="field-item even"><div class="custom-multi-date"><div class="multi-date first"><span class="label">Published: </span><span class="day">28 </span><span class="month">January </span><span class="year">2026</span></div></div></div></div></div> Wed, 28 Jan 2026 21:02:51 +0000 webfull 215241 at /channels Resolved: Microsoft 365 services experiencing disruptions /channels/channels/news/resolved-microsoft-365-services-experiencing-disruptions-370539 <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even"><p><strong>Update (Resolved): January 23, 7:00 a.m.</strong></p> <p>The login issue has now been resolved. Thank you for your patience while we worked to restore service.</p> <p> </p> <p><strong>Original message: January 22, 4:30 p.m.</strong></p> <p>Microsoft is reporting a service issue that may affect multiple Microsoft 365 services, including <strong>Exchange Online</strong>, the <strong>Microsoft 365 suite</strong>, <strong>OneDrive</strong>, and <strong>SharePoint Online</strong>.</p> <p><strong>What you may notice:</strong></p></div></div></div><div class="field field-name-field-published-date field-type-datestamp field-label-hidden"><div class="field-items"><div class="field-item even"><div class="custom-multi-date"><div class="multi-date first"><span class="label">Published: </span><span class="day">22 </span><span class="month">January </span><span class="year">2026</span></div></div></div></div></div> Thu, 22 Jan 2026 21:55:34 +0000 webfull 215099 at /channels